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Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.
‘Two excellent policies’
Dean Sobers, Which? home insurance expert, says:
Set Sum Insured provides buildings cover up to £750,000. It scored 77% for buildings cover and 74% for contents cover, which were comfortably above the average scores of 71% and 68%.
Among its perks, Ecclesiastical provides alternative accommodation of up to £150,000 (20% of the sum insured) under the buildings policy should your home become uninhabitable and require repairs. It also features garden cover with up to £2,500 for re-landscaping costs, and personal possessions cover when away from home as standard – with £3,500 of cover for mobiles.
However, among its drawbacks, Ecclesiastical doesn't cover damage due to the gradual build-up of groundwater over time, does not cover boiler replacement under home emergency and there's no cover for credit cards in or away from the home.
Home emergency
Ecclesiastical offers home emergency cover as standard, with up to £1,000 for call-outs, up to £1,000 for boiler repair and up to £250 for one night's accommodation elsewhere if required.
Sum Insured
Ecclesiastical also offers Sum Insured, a home insurance policy that allows a sum insured of up to £1,500,000 for buildings and £250,000 for contents (compared to £75,000 for Set Sum Insured).
It provides similar Best Buy-winning cover as Set Sum Insured, but has higher potential cover limits in areas that vary as a percentage based on the set sum. For example, its alternative accommodation allowance is 20% of the sum insured, which would mean £300,000 of cover on a property with an overall limit of £1.5m.
Sum Insured scored 78% for its buildings cover and 75% for its contents cover. These placed it in the top fifth of buildings policies we analysed and the top third of contents policies.
How can you save money on Ecclesiastical home insurance?
You won't find Ecclesiastical on comparison websites, making it slightly less convenient to compare with insurers that are.
It's still worth checking out what the competition offers on comparison sites, though.
Ecclesiastical's Set Sum Insured policy is available online and over the phone - and is cheapest online - whilst its Sum Insured policy can only be bought by phone. For both policies, there is a discount if you take out both buildings and contents cover.
Want to pay monthly? Good news – Ecclesiastical doesn't charge interest if you pay monthly rather than annually.
The above information is correct as of August 2025. For more ways to save money when buying insurance, see our guide.
Visit Ecclesiastical directly to find out more about its home insurance policy.
How does Ecclesiastical compare with other providers?
As for contents insurance, Ecclesiastical's standard policy scored 74%, just below a standard policy from SAGIC, which got a score of 75%.
How can I claim?
If you need to make a claim with Ecclesiastical home insurance, visit the website or call 0345 603 8381. For home emergency claims, call 0345 268 8469.
We couldn't rate Ecclesiastical's service, but we were impressed by its cover levels and its high claims acceptance rate in the latest Financial Conduct Authority data – so we made both its policies Best Buys.
This means it could be a great choice for you, if the price suits you.
How we rate home insurance
To be a Which? Recommended Provider, an insurer must:
Be regulated by the Financial Conduct Authority (FCA)
Be available to the general public
Have received responses from 30 or more customers in our survey
Achieve high scores in our customer satisfaction survey
Achieve an average or higher policy score
Achieve an average or higher claims satisfaction score
Policy analysis
We analyse and rate 134 aspects of cover across insurers' policies, including their key buildings and contents features, and elements applicable to both kinds of cover (such as admin fees). We use this data to award each provider policy scores for its buildings and contents cover.
Initially, we score all of the product elements out of five, reflecting how competitive each policy is in this area compared with other insurance products. We also assess how important different policy elements are to consumers when choosing and using their home insurance, and factor this in when calculating our policy scores. More important features (such as alternative accommodation cover) will have more of an effect on the score than some other features (such as cover for the contents of your freezer).
Customer survey
We also surveyed 2,804 adults - members of the Which? Connect Panel and members of the public who had made a claim in the past two years. The survey was conducted in June-July 2025.
Our customer score reflects the general satisfaction of customers with their current insurer and their likelihood of recommending it. The claims score reflects how satisfied they were with how their most recent claim was handled and their likelihood of recommending the insurer for claims.
We review a lot of policies – and being a Best Buy recognises the individual products that stood out as being the most comprehensive in our analysis. It doesn't reflect customer service. However, we won't give a provider a Best Buy where there's evidence – from our surveys or from Financial Conduct Authority data – of poor service or a poorer-than-average record of paying claims.
Buildings Best Buy policies must have a minimum buildings policy score of 73%
Contents Best Buy policies must have a contents score of at least 71%
Additionally, we look at how consistently good the cover is in policies. To make the cut, a policy needs to have scored at least three out of five points in two thirds of the areas we've rated (find out more: how we rate policies).
Lastly, all Best Buy policies must have – or make available – the following levels of cover as a minimum:
Buildings
Flood, storm, subsidence and accidental damage cover; Cover for burst or blocked pipes; Trace and access cover (£5,000); Alternative accommodation (£50,000) with no time limit; Property owner liability (£1m); Replacement of locks or keys for external doors (£500); Home Emergency Cover (£500 and includes the central heating system).
Contents
Accidental damage cover; Theft and damage of contents in the open; Theft and damage of contents from outbuildings; Business equipment; Alternative accommodation (£15,000); Money in the home (£500); Valuables (unspecified single item limit – £2,000); Personal possessions (unspecified single item limit - £1,000); Replacement of locks or keys for external doors (£500).
We’re not influenced by third parties. We work entirely on behalf of you, the consumer – nobody else. See our statement of editorial independence for more.
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