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Sagic home insurance review
Sagic's one policy is a Best Buy
Dean SobersSenior researcher & writer
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This insurer isn't available on Confused.com, but you can get quotes from other insurers and compare the cheapest with our reviews.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.
Sagic is short for the Salvation Army General Insurance Corporation Ltd. It was established in 1909 by the Salvation Army and describes itself as one of the oldest continuously operating ethical insurers, with profits benefiting the less privileged in society.
It offers one standard home insurance policy, named House and Home, which we've reviewed.
Quotes are available online or by calling direct, or via a broker. Sagic's standard policy does not appear on price comparison websites.
Please note that this article is for information purposes only and doesn't constitute advice.
Does Sagic offer the best home insurance?
Here's how Sagic scored in our latest home insurance survey.
Two Best Buys for its buildings cover and its contents cover.
74% buildings score on its standard and only policy, 7th out of 35 policies compared.
75% contents score, 5th out of 35 standard providers reviewed.
We didn't get enough responses to our claimants survey to rate Sagic's customer and claims service.
Please note that the information in this article is for information purposes only and does not constitute advice. Please refer to the particular terms and conditions of an insurer before committing to any financial products.
‘Great cover for both buildings and contents’
Dean Sobers, Which? home insurance expert, says:
House and Home scored well in our analysis. Its Best Buy buildings and contents cover – with scores of 74% and 75% respectively – was towards the top end of the policies we examined.
Highlights include no fees for policy setup, renewal or amendments, and no interest charged for making payments monthly.
It offers robust cover of up to £2,500 for lost or stolen keys, and a 20% boost in your contents cover during holidays, religious festivals and special events (this is to allow for presents or costly items you may be storing related to the festivities).
It also protects contents kept by a family member who is temporarily living away as a student, up to £10,000.
While its cover was fairly consistent, it was less impressive in a few areas, including a lack of cover for damage caused by pets. It also only pays up to £500 per emergency call-out under its home emergency cover. With more than two thirds of policies, this limit is £1,000 or higher.
Notice period
Sometimes, because of a change in your circumstances or a missed payment, the insurer may deem it necessary to cancel your insurance.
With more than half of policies, the notice period is seven days – which isn't much time to either try to challenge the decision, rectify what’s happened or secure more cover. Of more than 70 policies we rated, Sagic’s gave the most breathing space, with 30 days' notice.
How can you save money on Sagic home insurance?
Sagic doesn't sell home insurance on comparison websites, so you'll need to phone, visit the website or contact a broker for a quote.
Sagic offers a 5% discount for taking out both buildings and contents cover.
Want to pay monthly? Good news: Sagic doesn't charge interest for paying monthly rather than annually.
The above information is correct as of August 2025. For more ways to save money when buying insurance, see our guide.
How does Sagic compare with other providers?
Sagic's building cover for its standard House and Home policy scored 74%, just below LV's standard policy with 76%.
As for contents insurance, its standard policy scored 75%, beaten by Which? Recommended Provider NFU Mutual's standard policy, with 78%.
Visit Sagic directly to find out more about its home insurance policy.
How can I claim?
If you need to make a claim with Sagic home insurance, you can call 0300 030 1865. For home emergency claims, call 01444 442800.
Yes, if the price you're quoted is reasonable: Sagic's policy is impressive and a Best Buy.
How we rate home insurance
To be a Which? Recommended Provider, an insurer must:
Be regulated by the Financial Conduct Authority (FCA)
Be available to the general public
Have received responses from 30 or more customers in our survey
Achieve high scores in our customer satisfaction survey
Achieve an average or higher policy score
Achieve an average or higher claims satisfaction score
Policy analysis
We analyse and rate 134 aspects of cover across insurers' policies, including their key buildings and contents features, and elements applicable to both kinds of cover (such as admin fees). We use this data to award each provider policy scores for its buildings and contents cover.
Initially, we score all of the product elements out of five, reflecting how competitive each policy is in this area compared with other insurance products. We also assess how important different policy elements are to consumers when choosing and using their home insurance, and factor this in when calculating our policy scores. More important features (such as alternative accommodation cover) will have more of an effect on the score than some other features (such as cover for the contents of your freezer).
Customer survey
We also surveyed 2,804 adults - members of the Which? Connect Panel and members of the public who had made a claim in the past two years. The survey was conducted in June-July 2025.
Our customer score reflects the general satisfaction of customers with their current insurer and their likelihood of recommending it. The claims score reflects how satisfied they were with how their most recent claim was handled and their likelihood of recommending the insurer for claims.
We review a lot of policies – and being a Best Buy recognises the individual products that stood out as being the most comprehensive in our analysis. It doesn't reflect customer service. However, we won't give a provider a Best Buy where there's evidence – from our surveys or from Financial Conduct Authority data – of poor service or a poorer-than-average record of paying claims.
Buildings Best Buy policies must have a minimum buildings policy score of 73%
Contents Best Buy policies must have a contents score of at least 71%
Additionally, we look at how consistently good the cover is in policies. To make the cut, a policy needs to have scored at least three out of five points in two thirds of the areas we've rated (find out more: how we rate policies).
Lastly, all Best Buy policies must have – or make available – the following levels of cover as a minimum:
Buildings
Flood, storm, subsidence and accidental damage cover; Cover for burst or blocked pipes; Trace and access cover (£5,000); Alternative accommodation (£50,000) with no time limit; Property owner liability (£1m); Replacement of locks or keys for external doors (£500); Home Emergency Cover (£500 and includes the central heating system).
Contents
Accidental damage cover; Theft and damage of contents in the open; Theft and damage of contents from outbuildings; Business equipment; Alternative accommodation (£15,000); Money in the home (£500); Valuables (unspecified single item limit – £2,000); Personal possessions (unspecified single item limit - £1,000); Replacement of locks or keys for external doors (£500).
We’re not influenced by third parties. We work entirely on behalf of you, the consumer – nobody else. See our statement of editorial independence for more.
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